Project Background
The project involved the supply, installation, testing, commissioning, and operation and maintenance for the Health Department of BMC. It also included the upgrade of the existing information systems to enhance its functionality and performance. Additionally, multi-year support would be provided to ensure the continued smooth operation and optimization of the system.
Challenges Faced and Mitigated
- Upgradation to the new application
- Secure and Resilient connectivity among hospitals
- Integration with existing health department systems
Our Approach & Solution
We designed and provided SD-WAN connectivity across hospitals, ensuring seamless communication and data transfer. We also enabled the integration of the Management Information System core and associated applications, along with the migration of existing hospital data to the new systems. Additionally, we are providing day-to-day operation and management support, with a focus on SLA and KPI management to ensure optimal performance and service quality.
The Impact
99.95% Network & Service availability
24x7x365 comprehensive onsite operations & management support
Enhanced experience for users of the health department
SDWAN connectivity to different hospitals